Privacy Policy for Therapeeps Occupational Therapy Services

Effective Date: June 2, 2026

Therapeeps Occupational Therapy Services, Inc (“Therapeeps,” “we,” “us,” or “our”) operates the website therapeepsot.com. This Privacy Policy describes how we collect, use, disclose, and protect information obtained through this website and through our client intake and administrative processes. By using this website, you consent to the practices described in this policy.

This policy applies to information collected on therapeepsot.com and does not govern information exchanged through our secure clinical record systems, which are governed by separate HIPAA-compliant Business Associate Agreements and Notice of Privacy Practices provided to clients at intake.

We collect information in two ways: information you provide directly, and information collected automatically when you visit our website.

Information you provide directly includes:

• Name, email address, and phone number submitted through contact or intake forms
• Information about your child’s age and developmental concerns submitted when requesting an evaluation or appointment
• Payment information submitted through our third-party booking platform (Ocean Friends)
• Communications you send to us by email, phone, or through our website contact form

Information collected automatically includes:

• Browser type and version
• Pages visited and time spent on each page
• Referring URLs (the page you came from before landing on our site)
• IP address and approximate geographic location
• Device type and operating system

This automatically collected data is gathered through cookies and standard web analytics tools. We do not collect this information to identify individuals, we use it in aggregate to understand how our website is being used and to improve the experience for visitors.

We use the information you provide to:

• Respond to your inquiries and schedule evaluations or therapy appointments
• Communicate with you about your child’s care, scheduling, and billing
• Send administrative communications such as appointment reminders and session summaries
• Process payments through our third-party booking platform
• Improve the quality of our website and the clarity of information we provide to families
• Comply with applicable legal and professional obligations

We do not use your information to send unsolicited marketing messages. If you opt in to receive email updates or newsletters from Therapeeps, you may unsubscribe at any time by clicking the unsubscribe link in any email we send.

Therapeeps does not sell, rent, or trade your personal information to third parties. We share information only in the following limited circumstances:

• Service providers: We work with third-party vendors who assist us in operating our website and delivering our services. These include our booking platform (Ocean Friends), email communication tools, and web analytics providers. These vendors are contractually required to handle your data securely and only for the purposes we specify.
• Clinical collaboration: With your explicit consent, we may share relevant clinical information with other professionals involved in your child’s care, such as speech-language pathologists, teachers, or physicians, in order to support coordinated, family-centered services.
• Legal requirements: We may disclose information when required to do so by law, court order, or governmental authority, or when we believe disclosure is necessary to protect the safety of any individual.
• Business transfers: In the event that Therapeeps is acquired by or merged with another organization, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

Therapeeps Occupational Therapy Services, Inc is a covered healthcare provider subject to the Health Insurance Portability and Accountability Act (HIPAA). HIPAA grants specific protections to your Protected Health Information (PHI), defined as any individually identifiable health information related to your child’s past, present, or future physical or mental health condition, the provision of healthcare, or payment for healthcare services.

Your rights under HIPAA include:

• The right to inspect and receive a copy of your child’s health records
• The right to request corrections to your child’s health records
• The right to receive a record of disclosures we have made of your child’s PHI
• The right to request restrictions on how we use or share your child’s PHI
• The right to receive communications about your child’s care in a confidential manner

Our full Notice of Privacy Practices (NPP), which governs the handling of all Protected Health Information, is provided to families at the time of intake and is available upon request. If you have questions about your HIPAA rights or wish to file a complaint, please contact us at info@therapeepsot.com or contact the U.S. Department of Health and Human Services Office for Civil Rights at hhs.gov/ocr.

Please note that this website’s Privacy Policy governs the use of information collected through therapeepsot.com. It does not replace or supersede our Notice of Privacy Practices for clinical health information.

Therapeeps uses cookies, small text files stored on your device by your browser, to understand how visitors use our website and to improve the experience we offer. We use the following categories of cookies:

• Strictly necessary cookies: Required for the website to function. These cannot be disabled.
• Analytics cookies: Used to collect aggregate data about page visits, session duration, and traffic sources. We use this information to understand which content is most useful to families and to improve our site. We use Google Analytics for this purpose. Google’s data practices are governed by Google’s Privacy Policy.
• Functional cookies: Used to remember your preferences and improve usability across visits.

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of parts of this website. We do not currently respond to browser Do Not Track signals.

Our website is directed to parents and caregivers, not to children. We do not knowingly collect personal information directly from individuals under the age of 13 through this website. All information related to the children we serve is provided by a parent or legal guardian.

If you believe that we have inadvertently collected personal information from a minor without appropriate parental consent, please contact us immediately at info@therapeepsot.com and we will take steps to delete that information.

If you have questions about this Privacy Policy, wish to request access to your information, or want to submit a correction or deletion request, please contact us:

Therapeeps Occupational Therapy Services, Inc

Email: info@therapeepsot.com

Phone: (650) 204-0677

Mailing Address: H Berry Dr., Mountain View, CA 94043

We will respond to all privacy-related requests within 30 days. This Privacy Policy may be updated periodically to reflect changes in our practices or applicable law. The effective date at the top of this page reflects the date of the most recent revision. Continued use of our website after a policy update constitutes acceptance of the revised terms.